Shipping Policy

At SNS Online Store, we aim to process and deliver every order as quickly and safely as possible.

Order Dispatch

Confirmed orders are dispatched within 24 hours of being placed. Orders received on Sundays, public holidays or during high-demand sale periods may be dispatched on the next working day.

Estimated Delivery Time

The estimated delivery time is 3 to 5 working days after dispatch.

Delivery times may vary depending on the customer’s location, courier operations, weather conditions, public holidays or other circumstances beyond our control.

Order Confirmation

Customers must provide a complete and accurate delivery address, city and active contact number when placing an order. Our team may contact the customer through phone or WhatsApp to confirm the order before dispatch.

Orders may be delayed or cancelled if the customer cannot be reached for confirmation.

Courier Delivery

The courier rider may contact the customer before attempting delivery. Customers are requested to keep their phone available and ensure that someone is present at the provided address to receive the parcel.

SNS Online Store is not responsible for delays caused by an incorrect address, unavailable customer, incomplete contact information or refusal to receive the parcel.

Delivery Delays

While we aim to deliver all orders within the estimated timeframe, unexpected courier or operational delays may occur. Delivery timelines are estimates and cannot be guaranteed in circumstances beyond our control.

Damaged or Incorrect Orders

Customers who receive a damaged or incorrect product should contact us within 7 days of delivery. Eligible cases will qualify for a free return or exchange according to our Return and Refund Policy.

Contact Us

For order updates or shipping-related assistance, contact us through:

WhatsApp: +92 309 4106105
Website: www.snsonlinestore.com